Time for some updated info here:
We started Wayland in August 2008 and have been stunned at our growth. Managing the change has been great fun but in order to continue to offer you great deals and better service we need to continue changing.
We have some great things happening in 2011.
Just to give to a taster:
Warehouse move: Doesn't feel like we've been here five minutes but we're already looking for our next base of operations
New Website: We know we've been saying this for a while now but it really is coming and it really is great looking and should be on your screens by the start of Q2 at the latest.
New Ranges: We're always adding to our ranges, new systems, new manufacturers, we're as excited at new stuff being released as you!
Full Stock Holding: When we opened we intended to work on a minimal stock holding approach and order in stock for each days orders, as we have grown this has been increasingly cumbersome to manage and so part of the reason for the move was our drive to operate a best in class full stock holding model. This has now been given a push by GW's once a week ordering limit. We have increased our stockholding a lot over the last few months. We still are tweaking ideal stock levels, and our website doesnt yet accurately display real time stock info for all items but it will and you can rest assured that of all the independant games retailers out there we hold more stock than anyone.










Faster Dispatch: We know you're keen to get your hands on your order as soon as you make it so as our stockholding improves we intend to reach a point where all orders are dispatched same day!
Service: We know we are not perfect but we strive to be. We believe we already answer emails quicker than any competitor, you can also call us in +44 (0)1702 668750 during office hours and one of our staff will be more than willing to assist you
The boring stuff:
Distribution Centre:
Wayland Games Ltd
Unit 22, Parkside Centre
Potters Way, Temple Farm Industrial Estate
Southend
Essex
SS2 5SJ
Tel: +44 (0)1702 668750
Registered Office:
Wayland
Goldfinch Lane
Benfleet
Essex
SS7 3LT
Company Registration No: 6690851, VAT Registration No: 942355718
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