We have noticed a bug with earning of Loyalty Points. We are investigating and will resolve asap.

As a compensation we are holding off VAT increase price rises until resolved.

I'm posting this from the office at the new Warehouse... We begin our move tomorrow so over the next few days you might notice emails and helpdesk tickets are responded to in fits and spurts but we should be fully functional from here by Friday.

Our Phone number will be changing also but I wont list it until I know the phone system and all extensions are working as I dont want any calls getting lost in eternal hold music loops.

As you are probably aware the UK is experiencing severe weather at the moment.
We are working as hard as possible to minimize the impact but some deliveries to us, and collections from carriers from us are being delayed.

Also some staff are having issues getting to the warehouse.

Please bear with us, we hope that we can catch up as soon as the weather improves.

We are likely to have staff in the warehouse every day over the Christmas and New Year period as we have so much to do to prepare for our warehouse move.

But many suppliers are away for holidays so we might be out of stock of items longer than normal. Almost all suppliers return to normal on January 4th so full service should return on that date.

Christmas ordering deadlines

Its that time of year again, and to make sure you get your gifts for Xmas please follow these simple rules.

For GW items the dates are as follows, for non GW you can add 4 days. So you have longer before the cutoff.

In the UK, order before Monday 14th December to ensure you get your delivery by Christmas, please also select Courier or first class postage option. Do not select Standard parcel and expect the delivery to be speedy, our postmen and snowed under with boxes this time of year.

Rest of world, same dates apply but please make sure you have selected a Courier option to meet these timescales. An Airmail package sent on the 22nd December will not arrive before xmas so give us as much time as possible to get your goods to you

We are proud to announce that we are now the European Distributor for Battlefoam. Our first delivery arrives in Mid to Late December.

Trade terms available here:  Battlefoam Trade Terms

Price lists will be provided on request to Traders that raise a helpdesk ticket.

Products will shortly be uploaded to store.

This is a heads up that over the next week or so we will migrate email servers and helpdesk systems. This might mean for a day or 2 emails will be in limbo between the new servers. So just to be warned we will be monitoring both sets of mailservers and helpdesk services and so we shouldnt lose anything. Apologies in advance for any delay.

we will post here again when the work begins.

We can also be called on +44 (0) 1702 217 973

http://www.waylandgames.co.uk/pre-orders/3rd-oct-2009-space-wolves/cat_387.html